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This Privacy Policy describes how the Indian Skill Development Academy ("ISDA", "we", "us", or "our") collects, stores, uses, shares, and protects your personal information when you access or use our website www.isda.academy and any related applications or services (collectively, the "Services"). It also describes your rights regarding your personal data and how you can contact us if you have any concerns or requests.
By using ISDA’s Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, you should not access our website or use our Services.
We collect various types of information from users to provide our services effectively. These include:
Personal Data: Information that can identify you, such as your name, email address, phone number, mailing address, date of birth, and payment information.
Usage Data: Information about your interactions with the website, including your IP address, browser type, operating system, pages viewed, and the time spent on our website.
Device Information: Data such as device type, unique device identifiers, and system version when accessing the platform through mobile or desktop.
We may also collect other information you provide directly to us, such as when you submit forms, register for courses, or interact with customer support.
We use your personal information to:
Provide and improve our services, including course access, customer support, and personalised recommendations.
Process payments and complete course enrollments.
Ensure the security and integrity of our platform.
Communicate with you, including sending updates, promotional offers, and other relevant information.
Analyse user activity to improve our website and offerings.
Comply with legal obligations, such as reporting to government authorities.
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: Third-party vendors that help us deliver our services (e.g., payment processors, marketing agencies, and IT service providers).
Legal Authorities: In compliance with legal obligations or to protect our rights and the safety of others.
Business Transfers: If ISDA is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
We implement security measures, including encryption and secure servers, to protect your personal information from unauthorised access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When personal data is no longer needed, we will securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Object: You can object to the processing of your personal data for certain purposes.
To exercise these rights, please contact us at connect@isda.com.
We use cookies and similar tracking technologies to enhance your experience on our website, personalise content, and analyse usage patterns. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the website.
Our website may contain links to third-party websites or services that are not operated by ISDA. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child’s personal data has been collected, we will take steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website or sending an email. Your continued use of our services after such updates constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: connect@isda.academy